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We’d love your feedback!

As an independent dental practice, online reviews are really important to us. We love to hear what our patients think of our practice including what impact our treatment and services have had. If you have time, the best place for an online review is Google:

Full instructions and other review links are below.

Leave a Google review from a mobile phone or a desktop computer.

Leave a Facebook review on a desktop computer.

Leave a Facebook review on a mobile phone. Please note that you need to navigate to the About tab on our Facebook page, then scroll down until you see a star and link to reviews. Thanks for persevering!

 
What our patients have to say about us...

“For the past five or six years, since our move to Kelso, we’ve been delighted with the quality of all the work done at The Gentle Touch practice.  Appointments scheduled are very much kept to time, and yet the practice is only too helpful if there’s a sudden emergency; a loose crown, a lost filling or whatever. The system of six-monthly check-ups works well, and appointments can generally be scheduled for the hygienist on the same day.

In the past year, I’ve had a couple of implants, and the whole process, from early consultation through to completion, was handled very efficiently; with carefulness and practical explanations.  My dentist, Amber Aplin, has a welcoming manner and the necessary artistic skill to make the final result seem both comfortable and convincing.

I’m delighted to recommend the practice to anyone who wishes the most professional of service allied to the aim to get things absolutely right for each patient.” 

JSR

Hi Folks. Just home from a visit to The Gentle Touch. What a wonderful team.I am always a bit nervous about getting teeth descaling. But I should say no worries at all - the service I received was great . I can truly say this was the Gentle Touch's team at its very best. Well done Amber and colleagues on providing a first-class service.

TB

Outstanding service from the Dentist and staff...I would highly recommend The Gentle Touch...I was absolutely over the moon with the work done on my teeth and would not hesitate giving 10 stars for service if I could.

JG

This was my first visit to The Gentle Touch. I was made to feel so at ease and safe that I have absolutely no hesitation in highly recommending the Practice. I never thought I’d actually look forward to going to the Dentist but the experience was so positive and unlike any surgery I’ve ever been to before. I’m more than happy to return.

SR

Made an appointment at The Gentle Touch to have an airflow treatment to clean my teeth before my wedding. I was nervous beforehand but the staff were very welcoming, friendly and professional and talked me through each step. Not only that, the hygienist even picked up on a possible small hole in one of my teeth that my regular NHS dentist has not noticed during my check ups. Highly recommended, the level of care is brilliant.

C

I recently had two excellent sessions at The Gentle Touch, one of which being an emergency appointment after experiencing horrendous toothache. The practice staff were exceptionally welcoming of me as a new patient and immediately helped me to alleviate my anxieties. The whole experience was superb, so much so I’m actually looking forward to future appointments.

NA

Wow what excellent service. I am used to an NHS dentist where getting an emergency appointment involves a wait of up to 8 weeks or requires daily calls in the hope of picking up on a cancellation. I called Gentle Touch at 8:30 am, I was the Dentist chair by 10:00 the same day and had finished my treatment by 10:30. What a contrast. Thank you so much Gentle touch.

JB

In the olden days it was a scale and polish, now it’s Airflow..... It’s just like power washing your teeth with warm water and air. It’s completely painless!!! I believe it has given me cleaner teeth without the little niggles the cold water can give during the scaling process.

AK
 
 
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