We’d love your feedback!
As an independent dental practice, online reviews are really important to us. We love to hear what our patients think of our practice including what impact our treatment and services have had. If you have time, the best place for an online review is Google:
Full instructions and other review links are below.

Leave a Facebook review on a desktop computer.
Leave a Facebook review on a mobile phone. Please note that you need to navigate to the About tab on our Facebook page, then scroll down until you see a star and link to reviews. Thanks for persevering!
I am a huge fan of the Airflow hygiene treatment at the Gentle Touch. The dental therapists are always amazing - gentle but incredibly effective, leaving me with beautifully clean teeth.
I also recently had repairs made to a chipped tooth as well as a filling - both by dentist Amber Aplin. It was quite a long procedure but I honestly could have fallen asleep as I felt so relaxed in the chair! And the result is excellent. Thank you to all the team at the Gentle Touch.
Wow what excellent service. I am used to an NHS dentist where getting an emergency appointment involves a wait of up to 8 weeks or requires daily calls in the hope of picking up on a cancellation. I called Gentle Touch at 8:30 am, I was the Dentist chair by 10:00 the same day and had finished my treatment by 10:30. What a contrast. Thank you so much Gentle touch.
JBInitially, I was very nervous about the prospect of having implants to restore the gaps caused by previous extractions. However, I felt better with the support received by Amber in tandem with the support from Vermilion. My mouth feels so much better now and all my teeth feel stronger with the support of the implants.
Being able to have follow-up appointments and treatment in Kelso will also save me the trips up to Edinburgh (see our news page for further information). I feel I have been very well supported throughout the process by Amber and her team at the Kelso dental practice. They have a friendly and professional approach which put me at ease throughout my treatment.”
CDThis was my first visit to The Gentle Touch. I was made to feel so at ease and safe that I have absolutely no hesitation in highly recommending the Practice. I never thought I’d actually look forward to going to the Dentist but the experience was so positive and unlike any surgery I’ve ever been to before. I’m more than happy to return.
SRCalled up yesterday with an emergency and was seen the same day. I wasn’t sure they’d be able to help as my own dentist I use is a 2-hour drive. But they were most accommodating, I was very anxious about having to see a different dentist but there was certainly no need to be anxious! Alan Purves was fantastic and I felt at ease straight away. Everything was explained well and he even emailed me afterwards with my X-rays. Outstanding service thanks again for seeing me
DSMade an appointment at The Gentle Touch to have an airflow treatment to clean my teeth before my wedding. I was nervous beforehand but the staff were very welcoming, friendly and professional and talked me through each step. Not only that, the hygienist even picked up on a possible small hole in one of my teeth that my regular NHS dentist has not noticed during my check ups. Highly recommended, the level of care is brilliant.
CI had a procedure with Ciara and she was absolutely fantastic. I wasn’t sure what to expect but she talked me through everything in great detail and I was given the opportunity to ask any questions. I felt completely at ease and would recommend her to anyone.
VFI recently had two excellent sessions at The Gentle Touch, one of which being an emergency appointment after experiencing horrendous toothache. The practice staff were exceptionally welcoming of me as a new patient and immediately helped me to alleviate my anxieties. The whole experience was superb, so much so I’m actually looking forward to future appointments.
NA