Home | News | The new normal – dental protocols for appointments

The new normal – dental protocols for appointments

Sun, 4th Oct 2020

As we re-open in line with our COVID-19 Route Map, we have new dental protocols in place. These cover how appointments are made, what we ask of you on arrival and during your appointment and how to pay for your treatment (if needed). We have lots of safety measures in place. We have also introduced longer working hours (including weekends) to help us “catch-up” on the appointments missed in recent months.

Arranging your appointment

During your visit

Our new dental protocols for arrival at your appointment are as follows:

Additional measures we have taken to ensure your safety

We have also developed further new dental protocols to keep you safe. To minimise the number of people in the building, we will be using a maximum of two dental surgeries. If you need to wait for any reason, the chairs in the patient lounge are positioned more spaciously. Sorry there won’t be any magazines to look at!

Due to enforced time between patients for certain treatments, we will plan to do more at each visit. For example, for those of you who normally see the hygienist, we will aim for both the hygienist and the dentist to see you in the same surgery. We will be the ones moving from room to room! 

Catch-up of COVID-cancelled appointments

Due to the past few months of hard work and with the help of our new team members, we feel we have caught-up with our COVID-cancelled appointments. As always, please do not hesitate to get in touch if you have not been seen and would like an appointment!

To help catch up with deferred hygiene appointments, we have expanded our dental therapy and hygiene team. Michelle Paxton is now working alongside Clare Crocker. The team will be carrying out the full suite of dental therapy treatments when permitted.

Back to all news
Sign up for the latest newsletter

Keep up to date with all our latest news.


* indicates required
This website uses cookies
This site uses cookies to enhance your browsing experience. We use necessary cookies to make sure that our website works. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. By clicking “Allow All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.
These cookies are required for basic functionalities such as accessing secure areas of the website, remembering previous actions and facilitating the proper display of the website. Necessary cookies are often exempt from requiring user consent as they do not collect personal data and are crucial for the website to perform its core functions.
A “preferences” cookie is used to remember user preferences and settings on a website. These cookies enhance the user experience by allowing the website to remember choices such as language preferences, font size, layout customization, and other similar settings. Preference cookies are not strictly necessary for the basic functioning of the website but contribute to a more personalised and convenient browsing experience for users.
A “statistics” cookie typically refers to cookies that are used to collect anonymous data about how visitors interact with a website. These cookies help website owners understand how users navigate their site, which pages are most frequently visited, how long users spend on each page, and similar metrics. The data collected by statistics cookies is aggregated and anonymized, meaning it does not contain personally identifiable information (PII).
Marketing cookies are used to track user behaviour across websites, allowing advertisers to deliver targeted advertisements based on the user’s interests and preferences. These cookies collect data such as browsing history and interactions with ads to create user profiles. While essential for effective online advertising, obtaining user consent is crucial to comply with privacy regulations.