Wow what excellent service. I am used to an NHS dentist where getting an emergency appointment involves a wait of up to 8 weeks or requires daily calls in the hope of picking up on a cancellation. I called Gentle Touch at 8:30 am, I was the Dentist chair by 10:00 the same day and had finished my treatment by 10:30. What a contrast. Thank you so much Gentle touch.
JB
“For the past five or six years, since our move to Kelso, we’ve been delighted with the quality of all the work done at The Gentle Touch practice. Appointments scheduled are very much kept to time, and yet the practice is only too helpful if there’s a sudden emergency; a loose crown, a lost filling or whatever. The system of six-monthly check-ups works well, and appointments can generally be scheduled for the hygienist on the same day.
In the past year, I’ve had a couple of implants, and the whole process, from early consultation through to completion, was handled very efficiently; with carefulness and practical explanations. My dentist, Amber Aplin, has a welcoming manner and the necessary artistic skill to make the final result seem both comfortable and convincing.
I’m delighted to recommend the practice to anyone who wishes the most professional of service allied to the aim to get things absolutely right for each patient.”
JSR
Initially, I was very nervous about the prospect of having implants to restore the gaps caused by previous extractions. However, I felt better with the support received by Amber in tandem with the support from Vermilion. My mouth feels so much better now and all my teeth feel stronger with the support of the implants.
Being able to have follow-up appointments and treatment in Kelso will also save me the trips up to Edinburgh (see our news page for further information). I feel I have been very well supported throughout the process by Amber and her team at the Kelso dental practice. They have a friendly and professional approach which put me at ease throughout my treatment.”
CD
Outstanding service from the Dentist and staff...I would highly recommend The Gentle Touch...I was absolutely over the moon with the work done on my teeth and would not hesitate giving 10 stars for service if I could.
JG
Hi Folks. Just home from a visit to The Gentle Touch. What a wonderful team.I am always a bit nervous about getting teeth descaling. But I should say no worries at all - the service I received was great . I can truly say this was the Gentle Touch's team at its very best. Well done Amber and colleagues on providing a first-class service.
TB
Called up yesterday with an emergency and was seen the same day. I wasn’t sure they’d be able to help as my own dentist I use is a 2-hour drive. But they were most accommodating, I was very anxious about having to see a different dentist but there was certainly no need to be anxious! Alan Purves was fantastic and I felt at ease straight away. Everything was explained well and he even emailed me afterwards with my X-rays. Outstanding service thanks again for seeing me
DS
Made an appointment at The Gentle Touch to have an airflow treatment to clean my teeth before my wedding. I was nervous beforehand but the staff were very welcoming, friendly and professional and talked me through each step. Not only that, the hygienist even picked up on a possible small hole in one of my teeth that my regular NHS dentist has not noticed during my check ups. Highly recommended, the level of care is brilliant.
C
I am a huge fan of the Airflow hygiene treatment at the Gentle Touch. The dental therapists are always amazing - gentle but incredibly effective, leaving me with beautifully clean teeth.
I also recently had repairs made to a chipped tooth as well as a filling - both by dentist Amber Aplin. It was quite a long procedure but I honestly could have fallen asleep as I felt so relaxed in the chair! And the result is excellent. Thank you to all the team at the Gentle Touch.
RK
